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How to Reserve and Pick Up an Article in the MP/Reuse Hub Using the Mobile

To access your organization's reuse hubs, you first need to receive an invitation to Palats. If you have not received an invitation, you need to contact an administrator in your organization to be invited.

The Palats app is available for download in Google Play or the App Store.

When you need something from the reuse hub, there are two ways to proceed. You can either reserve the article in advance and pick it up later, or you can choose to collect the article immediately.

Pick up Articles Directly with a QR Code

If you are physically present in the reuse hub and know which article you need, but have not made a reservation, you can easily collect the article immediately by scanning its QR code.

  1. Locate the physical article you want.
  2. Scan the QR code attached to the article using the Palats app.
  3. Click Pick up directly.
  4. If you have more than one article, select Scan More. When you're done, click the folder icon in the left corner and choose Collect Immediately.
  5. Fill in any required information, such as a project number or address. This information is later used to generate statistics on your reuse efforts.
  6. Done! You can now take the article from the hub.

Pick up Articles Directly Without a QR Code

If you are physically present in the reuse hub and know which article you need but have not made a reservation, you can still collect the article immediately, even if it does not have a QR code.

  1. Log in to the Palats mobile app.
  2. Tap Marketplace in the bottom menu bar.
  3. Click Visit My Store to access the listings.
  4. Open the listing for the article you want to collect and select Pick up directly.
  5. Fill in any required information, such as a project number or address. This information is later used to generate statistics on your reuse efforts.
  6. Done! You can now take the article from the hub.

 

Reserve First and Pick up Later

Often, you may want to reserve one or more articles in advance to ensure they are still available when you visit the reuse hub. In that case, you can create an order in the Palats app and pick up the articles at a later time.

Placing an Order

  1. Log in to the mobile app.
  2. Tap Marketplace in the bottom menu bar.
  3. Click and open the listing for the article you want to order.
  4. Select the desired quantity and add it to the cart.
  5. Click on the cart icon and choose Proceed to Checkout.
  6. If you have previous orders, you can choose to add the articles to an existing order or create a new order.
  7. Fill in the required information at checkout and confirm your order.

Depending on your organization's settings, different checkout options may be available:

  • If your organization allows specifying a destination for the articles, you will see available locations. Click on a location to specify where within that location the articles should go.
  • If no location is available, you can enter the address where the articles will be moved.
  • If no location or address options appear, the collected articles will be archived when you click Confirm Pick up.

Pick up an Order

If you are at the location where the ordered article is stored, follow these steps:

  1. Click Ready to Pick up Your Order on the confirmation.
  2. Choose to manually pick up your articles by clicking Pick up Article on each one.
  3. If the articles have a QR code, you can instead click on Pick up with QR scanner to collect them.
  4. If you decide not to collect one or more articles from your order, click on Put back  and proceed to Finished pickup. Uncollected articles will be re-listed.
  5. Confirm finished with Finished pickup.
  6. Confirm once more.
  7. Done!

Book first and collect later

If you have previously placed an order that you´d like to collect at a later time, follow these steps instead:

  1. Log in to the Palats mobile app.
  2. Click on Marketplace at the bottom of the menu bar.
  3. Click on the three lines in the top-right corner and select Orders. Choose the order you want to collect by clicking Pick up Article.
  4. Continue with the steps described above under Pick up an Order. 
  5. Done!

 

You have now completed this step!

Next step:

How to Reserve and Pick Up an Article in the MP/Reuse Hub Using the Web App

Previous step:

Inventory an Article in the MP/ reuse hub using the mobile app

Inventory an article in your reuse hub using the web app