--- title: How to Reserve and Pick Up an Article in the MP/Reuse Hub Using the Mobile description: To access your organization's reuse hubs, you first need to receive an invitation to Palats. If you have not received an invitation, you need to contact an administrator in your organization to be inv --- [Skip to content](https://learn.palats.io/how-to-reserve-and-pick-up-an-item-in-the-mp/reuse-hub-using-the-mobile-app#main-content) - [English](https://learn.palats.io/how-to-reserve-and-pick-up-an-item-in-the-mp/reuse-hub-using-the-mobile-app) - [Svenska](https://learn.palats.io/sv/reservera) English Show submenu for translations [![Palats Combined mark 2020\_Mono W](https://learn.palats.io/hs-fs/hubfs/Palats%20Combined%20mark%202020_Mono%20W.png?width=120&height=34&name=Palats%20Combined%20mark%202020_Mono%20W.png)](https://learn.palats.io/?hsLang=en) Open main navigation Close main navigation - - [English](https://learn.palats.io/how-to-reserve-and-pick-up-an-item-in-the-mp/reuse-hub-using-the-mobile-app) - [Svenska](https://learn.palats.io/sv/reservera) English Show submenu for translations - [Login to Palats](https://palats.app/web) [Login to Palats](https://palats.app/web) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Learn](https://learn.palats.io/?hsLang=en) 2. [The Marketplace](https://learn.palats.io/the-marketplace?hsLang=en) 3. [Reuse Hub - Self serve](https://learn.palats.io/the-marketplace?hsLang=en#reuse-hub-self-serve) # How to Reserve and Pick Up an Article in the MP/Reuse Hub Using the Mobile > To access your organization's reuse hubs, you first need to receive an invitation to **Palats**. If you have not received an invitation, you need to contact an administrator in your organization to be invited. > > The **Palats** app is available for download in **Google Play** or the **App Store**. When you need something from the reuse hub, there are two ways to proceed. You can either **reserve the article in advance** and pick it up later, or you can choose to **collect the article immediately**. ### **Pick up Articles Directly with a QR Code** If you are physically present in the reuse hub and know which article you need, but have not made a reservation, you can easily collect the article immediately by scanning its QR code. 1. Locate the physical article you want. 2. Scan the QR code attached to the article using the **Palats** app. 3. Click **Pick up directly**. 4. If you have more than one article, select **Scan More**. When you're done, click the **folder icon in the left corner** and choose **Collect Immediately**. 5. Fill in any required information, such as a **project number or address**. This information is later used to generate statistics on your reuse efforts. 6. **Done!** You can now take the article from the hub. ### **Pick up Articles Directly Without a QR Code** If you are physically present in the reuse hub and know which article you need but have not made a reservation, you can still **collect the article immediately**, even if it does not have a QR code. 1. **Log in** to the **Palats** mobile app. 2. Tap **Marketplace** in the bottom menu bar. 3. Click **Visit My Store** to access the listings. 4. Open the listing for the article you want to collect and select **Pick up directly**. 5. Fill in any required information, such as a **project number or address**. This information is later used to generate statistics on your reuse efforts. 6. **Done!** You can now take the article from the hub.   ### **Reserve First and Pick up Later** Often, you may want to reserve one or more articles in advance to ensure they are still available when you visit the reuse hub. In that case, you can create an order in the **Palats** app and pick up the articles at a later time. #### Placing an Order 1. **Log in** to the mobile app. 2. Tap **Marketplace** in the bottom menu bar. 3. Click and open the listing for the article you want to order. 4. Select the desired quantity and **add it to the cart**. 5. Click on the **cart icon** and choose **Proceed to Checkout**. 6. If you have previous orders, you can choose to add the articles to an existing order or create a **new order**. 7. Fill in the required information at checkout and **confirm your order**. Depending on your organization's settings, different checkout options may be available: - If your organization allows specifying a destination for the articles, you will see available locations. Click on a location to specify where within that location the articles should go. - If no location is available, you can enter the **address** where the articles will be moved. - If no location or address options appear, the collected articles will be archived when you click **Confirm Pick up**. #### Pick up an Order If you are **at the location** where the ordered article is stored, follow these steps: 1. Click **Ready to Pick up Your Order** on the confirmation. 2. Choose to manually **pick up your articles** by clicking **Pick up Article** on each one. 3. If the articles have a QR code, you can instead click on **Pick up with QR scanner** to collect them. 4. If you decide **not** to collect one or more articles from your order, click on **Put back**  and proceed to **Finished pickup**. Uncollected articles will be re-listed. 5. Confirm finished **with Finished pickup.** 6. Confirm once more. 7. **Done!** #### Book first and collect later If you have previously placed an order that you´d like to collect at a later time, follow these steps instead: 1. Log in to the Palats mobile app. 2. Click on Marketplace at the bottom of the menu bar. 3. Click on the **three lines** in the top-right corner and select **Orders**. Choose the order you want to collect by clicking **Pick up Article**. 4. Continue with the steps described **above** under Pick up an Order. 5. Done!   --- ### You have now completed this step! **Next step:** [How to Reserve and Pick Up an Article in the MP/Reuse Hub Using the Web App](https://learn.palats.io/reserve-and-pick-up-an-item-in-the-reuse-hub-via-the-web-app?hsLang=en) **Previous step:** [Inventory an Article in the MP/ reuse hub using the mobile app](https://learn.palats.io/inventory-an-item-in-the-hub-using-the-mobile-app?hsLang=en) [Inventory an article in your reuse hub using the web app](https://learn.palats.io/inventory-a-new-item-in-your-reuse-hub-using-the-web-app?hsLang=en)   - [Admins & Owners](https://learn.palats.io/admins-owners?hsLang=en#main-content) - [User administration](https://learn.palats.io/admins-owners?hsLang=en#user-administration) - [Marketplace administration](https://learn.palats.io/admins-owners?hsLang=en#marketplace-administration) - [Analyze - Manage reports](https://learn.palats.io/admins-owners?hsLang=en#analyze-manage-reports) - [Other administration](https://learn.palats.io/admins-owners?hsLang=en#other-administration) - [Get started with Palats](https://learn.palats.io/get-started-with-palats?hsLang=en#main-content) - [Admins & Members with Permissions](https://learn.palats.io/get-started-with-palats?hsLang=en#admins-members-with-permissions) - [Your digital inventory](https://learn.palats.io/your-digital-inventory?hsLang=en#main-content) - [General information](https://learn.palats.io/your-digital-inventory?hsLang=en#general-information) - [Detailed information - Location](https://learn.palats.io/your-digital-inventory?hsLang=en#detailed-information-location) - [Detailed information - Table view](https://learn.palats.io/your-digital-inventory?hsLang=en#detailed-information-table-view) - [Detailed information - Article](https://learn.palats.io/your-digital-inventory?hsLang=en#detailed-information-article) - [Detailed information - Models](https://learn.palats.io/your-digital-inventory?hsLang=en#detailed-information-models) - [Use cases](https://learn.palats.io/your-digital-inventory?hsLang=en#use-cases) - [The Marketplace](https://learn.palats.io/the-marketplace?hsLang=en#main-content) - [Publish a listing](https://learn.palats.io/the-marketplace?hsLang=en#publish-a-listing) - [Place an order](https://learn.palats.io/the-marketplace?hsLang=en#place-an-order) - [Complete or manage an order - for you as an administrator](https://learn.palats.io/the-marketplace?hsLang=en#complete-or-manage-an-order-for-you-as-an-administrator) - [Managing an Order - For You as a Marketplace user](https://learn.palats.io/the-marketplace?hsLang=en#managing-an-order-for-you-as-a-marketplace-user) - [Reuse Hub - Self serve](https://learn.palats.io/the-marketplace?hsLang=en#reuse-hub-self-serve) - [Relocation task](https://learn.palats.io/the-marketplace?hsLang=en#relocation-task) - [Sell with Palats](https://learn.palats.io/the-marketplace?hsLang=en#sell-with-palats) - [Project](https://learn.palats.io/project?hsLang=en#main-content) - [New project](https://learn.palats.io/project?hsLang=en#new-project) - [Project building material](https://learn.palats.io/project?hsLang=en#project-building-material) - [Relocation project furnitures](https://learn.palats.io/project?hsLang=en#relocation-project-furnitures) - [Palats account settings](https://learn.palats.io/palats-account-settings?hsLang=en) - [FAQ](https://learn.palats.io/faq?hsLang=en) - [Export & share](https://learn.palats.io/export-share?hsLang=en) [![Palats Logo](https://learn.palats.io/hs-fs/hubfs/Palats-Combined-Logo-for-Email-signature.png?width=180&height=74&name=Palats-Combined-Logo-for-Email-signature.png "Palats Logo")](https://palats.io?hsLang=en) [Login to Palats](https://palats.app/web) Copyright © 2025, Palats Technology AB